Power BI Operations & Support
Transform your Power BI environment from a reporting tool into a strategic business intelligence platform with expert operations and support services. Our experienced Microsoft Partner specialists will ensure optimal performance, user adoption, and business value realization while your teams focus on data-driven decision making.
Connect with Expert
Do you know that
75%
of organizations underutilize Power BI capabilities due to lack of specialized expertise (Ingentive, 2025)
85%
faster report performance achieved through expert optimization vs self-managed environments (Reddit PowerBI, 2024)
97%
monthly active user rate achieved by organizations with professional user enablement programs (Whatfix, 2024)
What you can do
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Platform Administration & Governance
Enterprise-Grade Power BI Management
Establish robust governance frameworks that balance security with self-service analytics. Our Power BI specialists implement enterprise-grade administration practices and ready-to-go reports that ensure data quality, compliance, and optimal resource utilization across your organization.
- Tenant Administration - Comprehensive management of Power BI tenant settings, capacity allocation, and security policies aligned with business requirements
- Workspace Management - Strategic organization of workspaces with proper access controls, content lifecycle management, and collaboration frameworks
- Premium Capacity Optimization - Intelligent monitoring and optimization of Premium capacity utilization with automated scaling and cost management
- Security & Compliance - Implementation of row-level security, data loss prevention, and regulatory compliance frameworks including GDPR and SOX
- Gateway Management - Professional setup and maintenance of on-premises data gateways with high availability and security best practices
- User Access Governance - Automated user provisioning, role-based access controls, and regular access reviews with audit trail management
Performance Optimization & Monitoring
High-Performance Analytics Delivery
Ensure your Power BI reports and dashboards deliver lightning-fast insights to decision makers. Our performance specialists continuously monitor and optimize your entire Power BI ecosystem for maximum speed and efficiency.
- Query Performance Tuning - Advanced optimization of DAX queries, data models, and measure calculations for faster report rendering
- Data Model Optimization - Strategic data modeling with star schema design, calculated columns optimization, and relationship improvements
- Report Performance Enhancement - Visual optimization, page-level performance tuning, and efficient design patterns for improved user experience
- Refresh Optimization - Intelligent scheduling and optimization of dataset refreshes with incremental refresh and parallel processing
- Capacity Monitoring - Real-time monitoring of Premium capacity usage with automated alerting and performance bottleneck identification
- Usage Analytics - Comprehensive analysis of report usage patterns with recommendations for content optimization and retirement
Data Integration & Pipeline Management
Reliable Data Flow Excellence
Maintain consistent, high-quality data flows from source systems to Power BI reports. Our data integration specialists ensure your analytics platform delivers trustworthy insights through robust data pipeline management.
- Data Source Management - Professional configuration and monitoring of connections to SQL databases, cloud services, and enterprise systems
- ETL Pipeline Optimization - Advanced Power Query optimization with efficient data transformation and loading strategies
- Data Quality Assurance - Automated data validation, quality checks, and anomaly detection with immediate alerting and remediation
- Incremental Refresh Management - Strategic implementation of incremental refresh policies to optimize data loading and reduce processing time
- Hybrid Data Architecture - Expert integration of on-premises and cloud data sources with optimal security and performance configurations
- Data Lineage Tracking - Comprehensive documentation and monitoring of data flows from source to consumption with impact analysis
User Adoption & Training Programs
Maximizing Business Intelligence Value
Drive widespread adoption and effective utilization of Power BI across your organization. Our user adoption specialists implement comprehensive training and change management programs that ensure maximum ROI from your BI investment.
- Center of Excellence Development - Establishment of Power BI Centers of Excellence with best practices, standards, and governance frameworks
- Role-Based Training Programs - Customized training curricula for business users, power users, and administrators with hands-on workshops
- Self-Service Analytics Enablement - Empowerment of business users with self-service capabilities while maintaining governance and data quality
- Change Management - Structured change management programs that drive user adoption and overcome resistance to new BI processes
- Community Building - Development of internal Power BI user communities with regular knowledge sharing sessions and best practice forums
- Continuous Learning Support - Ongoing training support with regular office hours, documentation updates, and skill development programs
Report Development & Enhancement
Professional Business Intelligence Solutions
Deliver visually compelling and functionally robust Power BI solutions that drive business outcomes. Our report development specialists create enterprise-grade dashboards and reports that meet the highest professional standards.
- IBCS-Compliant Reporting - Professional report design following International Business Communication Standards for clear and consistent visualizations
- Advanced Visualization Development - Creation of sophisticated dashboards with custom visuals, interactive features, and professional design patterns
- Mobile-Optimized Reports - Development of mobile-responsive reports and dashboards optimized for smartphones and tablets
- Embedded Analytics Solutions - Integration of Power BI reports into business applications, portals, and websites with seamless user experience
- Custom Visual Development - Creation of specialized custom visuals and extensions tailored to specific business requirements
- Report Modernization - Migration and enhancement of legacy reports with improved design, performance, and functionality
Content Lifecycle Management
Strategic BI Asset Management
Manage your Power BI content portfolio strategically to ensure continued business value and operational efficiency. Our content management specialists optimize your BI assets throughout their entire lifecycle using CI/CD best practices.
- Content Governance Policies - Development and enforcement of content standards, naming conventions, and approval workflows
- Version Control Management - Implementation of version control practices with change tracking, rollback capabilities, and release management
- Content Migration Services - Professional migration of reports and datasets between environments with minimal business disruption
- Archive & Retirement Management - Strategic retirement of outdated content with proper archival and user communication processes
- Deployment Pipeline Management - Automated deployment pipelines for moving content through development, test, and production environments utilizing CI/CD best practices
- Backup & Recovery Services - Comprehensive backup strategies with tested recovery procedures for business continuity protection
SLA & Service Management
Modern IT Service Management
Maximize the value that technology brings to the business. It is the set of specialized practices for providing value to customer in the form of services. Service Management brings transparency to IT Operations and empowers IT and business partners to speak the same language
- Service Desk Roadmap- Establishing and optimizing a service desk, including defining scope and objectives, selecting and configuring tools, setting up workflows and SLAs, and launching and continuously improving.
- Access Control Management - Regular review and optimization of user permissions, workspace access, and data sharing policies
- Incident Management - Quickly restoring normal service operations after an unplanned disruption while minimizing business impact. It outlines key activities such as incident detection and logging, prioritization and impact assessment, resolution and recovery, and escalation and communication.
- Service Request - Managing service requests, including defining request types and scope, creating a service catalog and self-service portal, defining SLAs and tracking performance, automating low-complexity requests, and educating users to collect feedback.
- Root Cause Analysis using AI - Root Cause Analysis using AI is an automated, data-driven process that leverages machine learning and advanced analytics to quickly identify the underlying causes of problems by analyzing large and complex datasets, uncovering hidden patterns, and providing actionable insights for faster and more accurate problem resolution.
What you’ll achieve
Optimize continuously
We don't just maintain your Power BI environment - we continuously optimize performance, user experience, and business value to ensure maximum ROI from your analytics investment.
Secure by design
Security and governance are built into every aspect of our Power BI services, from data access controls to compliance monitoring, ensuring your analytics platform remains secure and audit-ready.
Enable self-sufficiency
We transfer Power BI expertise to your team throughout our engagement, building internal capabilities that ensure long-term success and reduced dependency on external support.
Accelerate insights
Free your business users from technical complexities to focus on generating insights and making data-driven decisions, while we handle the platform operations and optimization.
Drive adoption
Maximize user adoption and business value through proven change management approaches, comprehensive training programs, and ongoing support that ensures widespread BI utilization.
Scale intelligently
Grow your Power BI capabilities confidently with strategic guidance on platform evolution, capacity planning, and feature adoption that supports your expanding analytics needs.
Full support
Discover expert, certified management of your analytics environment, ensuring high availability, security, and continuous optimization aligned with business needs.
Connect with our Power BI Specialist
Ready to unlock the full potential of your Power BI investment? Our Microsoft Partner specialists will assess your current environment and design an operations and support approach that maximizes platform value while driving widespread user adoption.